Force quit the app, then open it again
- iPhone, iPad, iPod touch: Force the app to close.
- Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
- Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).
Restart your device
I found another unexpected requirement: Launchpad will only show an application if its CFBundleVersion entry in the Info.plist file is correctly set to a version. My app accidentally left this field blank (but populated CFBundleShortVersionString and CFBundleGetInfoString), and Launchpad wouldn't show this app. Jul 10, 2019 Apps that are in the Applications folder on macOS should, on principle, show up in Launchpad. All apps from the Mac App Store are installed directly to the Applications folder and other apps, those that originate from outside the Mac App Store, will ask you to move them there. It’s easy but sometimes these apps still do not appear in Launchpad. Oct 03, 2019 If your Mac runs out of start up disk space, it pauses applications so that it can still run. If you have unsaved work, Force quitting these applications is not an option you want to take. Once you have cleared some files and have at least 1.5gb free, to un-pause the application follow these steps.
Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.
Check for updates
Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.
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- iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch.
- Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.
Reinstall the app
- iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
- Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
- Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.
Contact the app developer
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If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.
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Learn more
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- Get help with unfamiliar charges and in-app purchases.
- If you can’t install or update an app, or if it’s stuck waiting, learn what to do.
- Get help with audio, video, or power on Apple TV.